LLND Kit-CPCCDE4001 Plan and prepare for activities on demolition sites RTO Policies and Procedures aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness Elective units BSBCMM412 Lead difficult conversations BSBCRT512 Originate and develop concepts BSBFIN501 Manage budgets and financial plans BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBPEF501 Manage personal and professional development If you require RPL Kits with comprehensive benchmarking

engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEM09002B Interpret technical drawing MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09206A Produce drawings for mechanical services MEM09207A Produce drawings for reticulated services MEM09208A Detail fasteners and locking devices in mechanical drawings MEM09011B Apply basic engineering design concepts MEM09210A Create 3-D solid models using computer-aided design (CAD) system MEM09214A Perform advanced engineering detail drafting MEM09215A Supervise detail drafting projects MEM09220A Apply surface modelling techniques to 3-D drawings MEM09221A Create 3-D model assemblies using computer-aided design (CAD) system MEM09222A Interpret and maintain or restore original drawings If you require RPL Kits with comprehensive benchmarking

procedures and programs If you require RPL Kits with comprehensive benchmarking

LLND Kit-CPCCDE4001 Plan and prepare for activities on demolition sites RTO Policies and Procedures aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational